Question- I've been on hold with EDD for 3 hours and 23 minutes and it is getting close to 8PM (when their phone lines close). This phone number is available 24 hours a day, 7 days a week. If you receive an error message, make sure all information you entered is accurate, including your full name, date of birth, etc. AT&T U-verse: Call 1-800-288-2020. Contact Information Telephone: Bank of America EDD Prepaid Debit Card Cardholder Services 1.866.692.9374 1.866.656.5913 TTY line for the hearing impaired 423.262.1650 Outside the United States, call collect Claims: 1.855.355.5058 Fraud: 1.800.558.9226 Written Correspondence: Bank of America EDD Prepaid Debit Card Cardholder Services P.O. Will I get a confirmation number when I submit my certifications using UI Online? Use e-Services for Business to manage your employer payroll tax account online. English: 1-800-300-5616 Spanish: 1-800-326-8937 Cantonese: 1-800-547-3506 Mandarin: 1-866-303-0706 California EDD Phone Number | Edd Help | Questions and Answers During the week that ended February 20, EDD had 3,541 agents helping to take calls to help people across California. I follow all the instructions for forgot password but EDD doesnt ever send an email. Technical help is available through the EDD website or by phone, and can help individuals quickly resolve any technical issues they may encounter. Log in to myEDD and select UI Online. Also, we provide you with a guaranteed way to speak with an EDD agent within a few hours. Maxon confirmed they will not send your data and the company does not listen to phone calls. You can use the Resources or FAQs section of the website. Save this for your records. I cant reach anyone on the phone. Find out how to manage and monitor payment activity on your unemployment claim and theBank of America debit card. The onus is on you to resolve this. Can I still collect unemployment and draw Social Security at the same time. To assist individuals with UI Online questions and issues, the EDD provides a dedicated phone number for UI Online support. I need my money. When calling via the California Relay Service (711), provide the Disability Insurance number (1-800-480-3287) to the operator. . Still no notification , cant get through by phone to the 800- 300- 5616 #.. For more information, visitClaim Status: Pending Payment. You will also need to indicate the reason for your unemployment. Can you get unemployment while you are receiving severance from you past employer? The main EDD number: 1-800-300-5616. Note: We may need to send some documents via US mail. No way other than mail. Double check but I think thats what it is. I called the EDD number 1,000 times from 8am til 11am and they just keep saying we have hit maximum callers this is frustrating and i dont know what to do. by Thomas Maxon, CEO & Co-founder of Claimyr | UPDATED: 06/13/2023. How do I start my unemployment benefit again. The EDD cannot accept returned debit cards and cannot remove funds from the debit card. Select Yesto continue using UI Online. Heres what you need to prepare ahead of your call: Last employer(s) info (all employers you worked for during the past 18 months): If you are self-employed, a business owner, or an independent contractor, list yourself as your last employer and you will need your net income (total after taxes). My unemployment benifits ran out. This directory also outlines phone numbers by languages spoken. CompleteComments, Complaints, or Suggestions (DE 8123)(PDF)and mail to:Employment Development DepartmentTaxpayer Assistance CenterPO Box 826880Sacramento, CA 94280-0001. Provide your answers using the keypad or touch screen on your phone. (410) 288-9050. Filing a claim is the first step in the process of receiving unemployment benefits. Pro-tip: it can often take hundreds of calls and a few hours on hold to reach a human on the phone. *Customers on Partial or Work Sharing claims are unable to certify for benefits or reopen an existing claim using UI Online at this time, but can access all other features of the system. EDD Phone Number: How to Get Live Human Help - Claimyr However, navigating the process of applying for and receiving these benefits can be challenging, and you may have questions or issues that need to be resolved. Call the UI Automated Line at1-866-333-4606and selectMenuOption 1. This is an amazing feature that the Employment Development Department offers you should definitely take advantage of it. Use the widget below to find out the best times, how to call, and a guaranteed method to reach a live EDD customer service agent. What information is needed to register for UI Online? New EDD Call Center Staffed With Employees Unable To File Claims For more information about reporting work and wages, visit Understanding the Certification Questions. We've heard from many viewers who have shared positive feedback that they were able to successfully schedule a phone appointment with an unemployment representative after contacting their lawmakers office. Teletypewriter (TTY): 1-800-815-9387. Bank of America EDD Login Prepaid Debit Card Online Banking BofA It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. Account Management Sign in, manage passwords, set up MFA, and use the ID.me Authenticator App. Representatives can help you on the call with payment information, password resets, and answer general information about the Unemployment Insurance program. Cant find what you're looking for? I am thinking of moving to Austin,TX with my family and looking for work. Military documents If you served in the military in the last 18 months, please have your Certificate of Release or Discharge from Active Duty (DD 214) ready. Someone please help. Just that youll miss the weekly payment since it was not claimed on time. There are plenty of online resources where you can connect with claimants dealing with similar issues. However, individuals may have questions about how to use the UI Online system, or encounter issues while using it. Use it everywhere VISA is accepted (in stores, online, and by phone). Try calling your assemblymember and senators office directly in addition to emailing them. Would I be able to collect my unemployment simply by changing my address on the claim forms I submit or would I need to speak with someone about at the EDD office in CA about making this switch in their records? I am trying to locate an unemployment office in or around Pleasanton/Dublin/Livermore, CA. Same for me ! Yes. Once you have an account with myEDD, you can view the status of your claim, certify for benefits, and get up to date claim and payment information all on UI Online. Hi Ive been having the same issue ..and Im in the same industry as well..And I have to call due to having gigs outside California. This wont happen often, but if you've exhausted all ideas with an EDD representative don't forget to request to speak with someone more experienced who has seen a wide range of bugs with their system. Please help! When it comes to getting your unemployment issues resolved, its important to remember youre not alone. For added convenience,UI Onlineis available on your smartphone or any other mobile device. Does anyone know if they still pick up your call after hours if you're in the "hold queue"? This phone number is available 24 hours a day, 7 days a week. Your email address will not be published. For other options such as phone or mail, visitContact UI. Even tried this morning since 8am since theyre now taking calls on Sat & Sun. You are out of your minds if you think Im going to enter my personal information on the Library computers. Hours: 8am to 12pm Pacific Time. You can consider filing from your current state of residence. Easier processing than certifying by mail so you can receive your benefits faster. PDF Rapid Response Orientation 9-16-21[2] Online: Go to Ask EDD and select the category Unemployment Insurance Benefits, the subcategory UI Online (UIO), and the topic EDD Customer Account Number. Get answers to frequently asked questions (FAQs) we receive about UI OnlineSM. Can I change a phone interview using UI Online? Does using UI Online change how I receive my payments? However, Form 1099G information will only appear in a tax year when you received Unemployment Insurance, Disability Insurance, or Paid Family Leave payments. It is important to certify for benefits on time, as failure to do so can result in a delay or denial of benefits. If you have any questions, comments, or suggestions, there are several ways to reach us. Send any fraudulent documents or mail to EDD PO Box 826880, MIC 43, Sacramento, CA 94280-0225. . Contact State Disability Insurance - Employment Development Department This will provide us with additional information and will help speed up the processing of your certification. While some of these tips might not be successful for everyone, its worth trying every option several times. EDD Tele-Cert provides: Avoid mail delays and postage costs with EDD Tele-Cert. We welcome you to search Google for "Claimyr". This prepaid debit card is a fast, convenient, and secure way to get your benefit payments and is not subject to a credit check or monitoring by the EDD. If you make an error,Contact usas soon as possible. To activate a new card, use one of the following methods: Your card is valid for three years from the date it is issued and is used for all EDD benefit programs. By Phone Representatives are available from 8 a.m. to 5 p.m . Unemployment Benefits Contact Information for Claimants Call the EDD at 800-300-5616 or 833-978-2511 if you need assistance in English or Espanol, have questions about filing claims, or technical help with the online issues. All appointments appear on your UI Online homepage in theAppointmentssection. For more information about your debit card, visitDebit Card FAQsorBank of America Debit Card FAQs. Contact EDD - Employment Development Department Yes. This guide covers how to call and reach a human at the EDD disability department. Please check by calling up the labor dept in your state. It does not replace your Social Security number. After calling 500 times a week, I built a software program to dial for me automatically. Then selectPayment Activityfrom the UI Online main menu.