We use this statistic in calculating nursing ratings. Avoiding the hospital during rehabilitation is key to restoring the physical well-being of residents. The cost of the nursing home community at Our Lady Of Hope Health Center starts at a monthly rate of $1,500 to $6,691. Federal law requires all nursing homes to provide enough staff to safely care for residents. Richmond, VA 23233. The staffing levels and teamwork here are better than any of the other senior living communities that I have worked in. P: (804) 353-9101 | Email Us To learn more LeadingAge Virginias purpose and mission, visit their website at www.leadingagevirginia.org. Now when I see their ads on TV, I immediately think about those awful pressure wounds which caused my mom so much pain and suffering and I think about my moms belongings which were thrown away by Our Lady of Hope without my family''s consent and it makes me sad. While this facility had some deficiencies on its government inspection report, none of them were serious based on CMS' deficiency scale. Social activities include off site outings, health and wellness programs, daily exercise routines, TV and movie nights, and religious and spiritual activities. no communication whatsoever. This is generally a good indicator of quality nursing care. Medicare does not cover the cost of living in a senior living community with the exception of the Skilled Nursing section, if there is one. This is a measure of the number of emergency room visits per thousand days of short-term patient care. These egregious acts on the part of the Lady of Hope feel highly unethical. If a senior on Medicare has a hospital stay and requires outpatient therapy or home health services, these may be covered for residents in a senior living community. Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. 2 weeks later - when I was contemplating bringing her home - bed sore - did not tell me was found - i happened to go for my daily visit and asked why was a dr. seeing my mother???? We are most appreciative of the care our mother has received from Our Lady of Hope and the relationships that she's developed. 2023 Elder Guide LLC. A grade of this caliber requires first-rate scores across the board. Facebook They are located only 3.44 miles from Valuemark Behavioral Health. To learn more about Our Lady of Hope from your home, we invite you to watch our virtual tour, then call 804-360-1960 to schedule your tour. Have properly installed electrical wiring and gas equipment. In Our Lady of Hope Health Center, 19.63% of Patients use Anti-Anxiety Medication. Welcome to Our Lady Of Hope Health Center, a nursing home community located in Richmond, Virginia. The elderly deserve care providers who consistently provide safe care, compliance with contractual obligations, and post mortem decency. 4,695. We have also included results from around the Web to give you the clearest overall picture of how this provider performs. High levels of independence with activities of daily living typically correlates with higher quality rehabilitation. The following quality measures are collected, compiled and publicized on Jul 26th, 2023 by CMS. From what we've seen, the staff works together as a team to ensure the residents are cared for and have what they need. She feels comfortable and part of a large family--I couldn't ask for more than that. Our Lady of Hope is a nonprofit, nondenominational senior care community sponsored by the Catholic Diocese of Richmond. From the life enrichment programs, delicious cuisine, and friendly neighbors, to our caring team members, we are a community that inspires hope of the individual spirit. My mom deserved better. She was eventually placed in hospice care. You should always consult with a qualified professional before making any decision with medical, legal or financial consequences. Have elevators that firefighters can control in the event of a fire. Contact Info. Keep in mind that this metric is affected by by the fact that facilities have different reporting standards for infections. Our Lady of Hope Health Center 4,699, In 13710 St Francis Boulevard, Midlothian, VA, 1250 East Marshall Street - Box 980510, Richmond, VA, 2900 West Main Street, Richmond, Centerville, IN, 2300 West Main Street, Richmond, Centerville, IN, 1990 West Main Street, Richmond, Centerville, IN, 1601 East Main Street, Richmond, Richmond, MO, North 25th Street & Jackson Ave, Middlesboro, Middlesboro, KY, Outdoor Areas, Activity Center, Clubs & Communities, Beauty & Barber, Outdoor Areas, Activity Center, Clubs & Communities, Pet Friendly, Social Outings, Clubs & Communities, Outdoor Areas, 13700 North Gayton Road, Richmond, VA, 23233. Price & Availability: (877) 311-2675. Unlike , How to pay for assisted living Read More , Senior housing can be a tough choice. My opinion of the facility today is better than my initial impression upon walking in the door in March of 2017. They have a salon and a church on premise. She is 102, and I would not want her anywhere else. Administrator. Congratulations team on the "Best Skilled Nursing Care" award in the Greater Richmond Area! After we finished assessing the quantity of nursing care, we then looked at the facility's vaccination data. CONGRATULATIONS to our amazing TEAM!!! Topics to discuss may include: Your review has been received and will be reviewed by our staff. No written Plan of Care in place as far as we know. Over the next two weeks, she made virtually no progress in her recovery. In Our Lady of Hope Health Center, 12.25 Percentage of Patients. Our Lady of Hope Health Center The facility is always clean and well-maintained. *Name has been changed to protect privacy. Try different approaches before using a bed rail. Ensure proper usage of power strips and extension cords. Assisted living communities, sometimes called residential care or personal care communities, are for older adults who need help with activities of daily living, such as medication management, personal hygiene and dressing. Medicare assigned rating based on weighted score from recent health inspections. the process of finding a new home. WebOur Lady of Hope Health Center in Richmond, VA has a short-term rehabilitation rating of Average and a long-term care rating of High Performing. Optimizing mobility can be a good sign for residents' health. There''s a good assortment of a services and amenities at the home. the different options in your area as well as listen to your Have proper medical gas storage and administration areas. 13700 North Gayton Road, Richmond, VA 23233 (804) 360-1960. Provide properly protected cooking facilities. House of Hope offers refuge, guidance and transformation to single, homeless women over the age of 18 who have completed a treatment program for Additionally, they offer multiple property features including outdoor walking trails, an outdoor garden, a hair salon, a sun room, and an on site diner. Evidence-based practices and interventions to ensure effectiveness and value. Please check with your state. Location. She stayed there for 32 long days --in that time she was given only two showers, put in diapers because they did not want to answer her calls for help getting out of bed after back surgery, and given the wrong medications and food she was allergic too. 13700 North Gayton Road. The review will be posted as soon as it has been approved. By clicking "Send", you agree to our Partner's Terms of Use. In addition, this nursing home was given superb marks in the category of short-term care. She has improved more in 4 days than any of the 3 months she laid in there! I have worked at Our Lady of Hope for over 12 years and I am extremely proud to work here. Finally, this facility also earned a nearly flawless inspection. This past weekend I spent time in the Nursing Center with my Mom upstairs and had a bad time. Write a Google Review, 13700 North Gayton Rd. However, according to the data this nursing home provided, they do not appear to employ physical therapists. WebOUR LADY OF HOPE HEALTH CENTER: Medicare ID (CCN) 495311: Address: 13700 NORTH GAYTON ROAD, RICHMOND, VA, 23233: Phone (804) 360-1960: Type: medicare and Finally, this facility had no substantiated complaints this year from residents, which is an excellent sign. Our Lady of Hope is proud to be an active member of LeadingAge Virginia (formerly VANHA). Richmond, VA 23233-7069. Home | House of Hope Kentucky Use of this website constitutes acceptance of the Terms of Service and Privacy Policy. This proved to be an A rated facility. There is no such thing as a perfect nursing home/ALF but it sure come close. Better nursing protocols reduces the number of pressure ulcers sustained by residents in a nursing home. WebOur Lady Of Hope Health Center is located at 13700 North Gayton Road, Richmond, VA 23233 and can be contacted via phone number (804) 360-1960. They kept me informed about any medication changes and behavior changes. It is located close to healthcare facilities, retail stores, churches, and other local conveniences. Our Lady of Hope Henrico, Virginia has 4 other nursing homes. Virginia, $ TKS staff. My mother was at OLOH for 2 1/2 yrs in the nursing section on the second floor. WebOur Lady of Hope is a nonprofit, nondenominational senior care community sponsored by the Catholic Diocese of Richmond. After recently meeting her goals for rehabilitation, Ms. Monday moved back into her apartment where she receives minimal assistance from her daughter and is enjoying being back at home! Worth every penny!!! Some of these deficiencies are more severe than others. More stars mean a better level of staffing per resident. This indicates the percentage of patients who have received the pneumonia and flu vaccines. This occurred at a time when COVID-19 infections and deaths in Virginia were again on the rise. Our Senior Living Advisors are free and can guide you through Ensure that gas fire places are out of the reach of patients and can be shut off if unit is working improperly. In Our Lady of Hope Health Center, 15.09% of Patients use Anti-Psychotic Medication. Our assisted livingandmemory care services are customized for each resident to ensure they receive the care they need to live life to its fullest potential. Tragically, in some situations, excessive reliance on these medications may suggest that a facility is using these drugs to control patient behavior. After 5 weeks lying on her back, I told the ACTING DIRECTOR OF NURSING that she was going to get a bed sore if she was not moved regularly and if they didn't stop leaving her in (ill-fitted) wheel chair (ill fitted wheel chair for whole 3 months she was there, which PT admitted to but didn't bother to change the chair) for hours on end in one position. She had been there a week and it took several days to discover the injury, only when my sister visited. Since 1996, weve provided affordable senior services and care for the residents of Our Lady of Hope. As she is now in her mid-90s, she is much happier playing dominoes every afternoon, and can't be persuaded into doing many activities, however, the activities staff continues to try. This is the percent of short-term stay patients that saw functional improvements, such as enhanced ability to perform activities of daily living. It received one of the highest scores we offer. Our Lady Of Hope Health Center. No, this community does not offer independent living, but provides assisted living, memory care. Have generator or other power source capable of supplying service within 10 seconds. Long-Term Care / Skilled Nursing Facilities have a star rating system that gives each facility a rating between 1 and 5 stars. UTI's are routinely the result of lower quality nursing care. As a result, it received one of our highest grades in that category with an elite grade of A-. A rating of 4 or more stars means the agency performed better than most other agencies on selected measures. 4,095, $ Pressure ulcers, which are also referred to as bed sores, are routinely caused by residents staying in one position for too long. The Archbishop. Very few nursing homes performed better in this category. Sometimes life has a way of forcing us to take a break. In this case, youre likely considering memory care vs. nursing homes, but arent sure which is best. 206, Richmond, VA 23227 Certainly not the fault of CNAs - they are all good people just trying to do their jobs - one will sometimes have 10 patients to tend to on a shift which is normally 10-12 hrs. WebABOUT KENTUCKYONE HEALTH OUR LADY OF PEACE KentuckyOne Health is a private, nonprofit healthcare organization with more than 200 locations in Kentucky and southern Our Lady of Hope Health Center The wounds got so bad that my mom underwent approximately weekly surgery for nearly 4 months, per her insurance EOBs. As she is partially disabled, she had to move here when her husband passed away in 2006(?)(ish). My mother moved into one of the apartments 13 months ago. They can walk through The staff is always friendly, caring, kind to their patients & visitors. General Info: (804) 360-1960. On the plus side, the work of the rehab therapists was impressive, especially Amy Howell, Occupational Therapist, and I developed a fondness for some of the nursing staff. Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. The NPI number of this provider is If you scroll down, you will see this nursing home's category ratings, which are equally impressive as its overall grade. b/c apparently didn't BEGIN with teaching her how to turn and reposition herself in bed, sit up on bed to get off of back - she had a stroke for gosh sakes!! Activities of daily living include activities such as taking medications and continence. There are several options available for seniors based on their income, preferences, needs, and other factors. Download our latest Quarterly Marketing Newsletter to see what our residents and team members have been up to lately. In an email to the director of nursing and the administration of Our Lady of Hope where I communicated my specific concerns regarding my moms care I also clearly stated that there was no place for repercussions. I documented this incidence via email. All of the staff works well together, with the residents, and with the families. 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